We understand sometimes items need to be returned
All products and packaging must be in their original state. Corsets that are made to measure can not be returned unless there is a quality fault. Please e-mail us to discuss this.
E-mail us to notify of your return an send your return to the address we provide within 14 days of receipt. Please use a recorded delivery method & keep proof of posting. We are not responsible for orders lost in transit. We reserve the right not to issue a refund or exchange if you do not follow this policy. No returns accepted on SALE items.
We are unable to cover the cost of return postage, so please choose carefully.
** For Valentines & Christmas special extended returns periods will be advertised.
- Valid returns form
- Proof of purchase
- All garments in original packaging with all labels attached
- Garments in mint condition
- Return must be sent via Recorded Delivery method
GIFT CARDS can not be returned for a cash refund.
EXCHANGES if we have the size and colour you desire a direct exchange will be made. If the item is out of stock a full refund will be given.
REFUNDS should be visible in your account two weeks after we receive your return. We will send you a confirmation e-mail that your refund has been processed to the original account. Refunds can not be given to a third party.
Any further questions please contact us on firstname.lastname@example.org